Services

Meals, groceries, parcels and in-store pickup

Four ways to use Plateforme, with the same account, the same payments and the same tracking.

  • Restaurants

    Meals

    Dishes from neighbourhood restaurants and eateries, cooked to order and delivered hot.

    • The preparation time announced by the restaurant
    • A basket locked once the order is placed
    • The total, fees included, shown before you pay
  • Supermarkets and markets

    Groceries

    Everyday shopping, picked item by item by the shopkeeper.

    • Substitutions offered when an item is missing
    • Items sold by weight weighed when the order is picked
    • The final amount explained line by line
  • From one place to another

    Parcels

    A package to send from point A to point B, without going through a shop.

    • A price based on distance
    • The sender does not have to be the one who pays
    • A tracking link to share with the recipient
  • No courier

    In-store pickup

    Order ahead and collect your order when it is ready.

    • No delivery fee
    • A notice when the order is ready
    • A code to show at the counter

For every service

The same guarantees, whatever the order

Tracking at every step

Customers, shops and operations see the same order status.

Country-specific payments

Payment methods and currencies are configured country by country, with no arbitrary rounding.

Reliable opening hours

Opening hours follow the country's time zone, including slots that run past midnight.

Order close to home, without leaving your neighbourhood.

The Plateforme apps are coming to Android. See what they offer, or join the network as a shop or a courier.

Entry-level Android · Slow networks · Mobile money and cash