Simple, every day
Three steps. No surprises.
No bank card required, no official address to look up. You order, someone from the neighbourhood takes care of it.
The three steps of an order
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01Choose
Find what you need
Only shops that deliver to your location and are open right now are shown.
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02Order
Give a landmark, not an address
Drop a pin on the map and add a landmark, such as “behind the mosque, green gate”. The total is calculated before you confirm.
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03Receive
Track it to your door
A courier from the neighbourhood takes the job. You follow each step, even when the network slows down.
Order tracking
You always know where your order is
Customers, shops and teams see the same order status, at the same time.
- Every step time-stamped, from confirmation to hand-over
- A tracking link that opens without an app
- Hand-over confirmed with a code
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Order confirmed
The shop accepted the order
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Order ready
Packed and ready to go
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On the way
The courier is heading to your landmark
- Delivered
Handed over against a confirmation code
Payment
Pay the way you are used to
Payment methods are configured country by country. Nothing is imposed.
Mobile money
Confirm the payment from your phone, without a bank card.
Cash on delivery
The exact amount is known in advance; the courier gives change.
Bank card
Where cards are used, they remain an option, with secure confirmation.
Order close to home, without leaving your neighbourhood.
The Plateforme apps are coming to Android. See what they offer, or join the network as a shop or a courier.
Entry-level Android · Slow networks · Mobile money and cash